Rain beats against the windows of a downtown New York City building on a soporific Friday morning. A high school teacher is reading out loud from a sample recommendation letter when she notices a few students fidgeting and texting.
"I'm not seeing all eyes ..." she says, her voice trailing off.
Naama Wrightman, who is coaching the teacher, jumps in.
"All right, pause. It's the right correction. How can you frame it positively? ... Take out the 'not.' "
"All eyes on me?"
"Exactly, give that quick scan again."