It seems like every firefighter you ask can rattle off examples of 911 calls that didn't come even close to being life-threatening.
"A spider bite that's two or three weeks old," says Jeff Jacobs. "A headache, or a laceration," says Ashley Histand.
Alberto Vela remembers another call from a woman who said, "This medicine's not working; now you need to take me to the hospital so I can get a different medication."
Tyler Hooper describes those calls they shouldn't be getting as "anything from simple colds to toothaches, stubbed toes to paper cuts."