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The airline industry faces its greatest crisis yet with the pandemic wiping out most travel. When will we feel safe flying again?
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A new survey suggests nearly 60 million Americans are losing money because of canceled plans. And would-be travelers are getting the runaround, even when they are legally entitled to a full refund.
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Sara Nelson is working to protect her fellow airline employees and laborers at large.
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From Texas Standard : A new investigative report finds that each day, airlines lose or damage 29 wheelchairs or electric scooters used by people with...
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Early commercial showed passengers eating steak dinners, sipping cocktails, watching movies and freely moving around inside the twin aisle, wide body fuselage.
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From Texas Standard: Irma and Harvey delivered a one-two punch to two major airline hubs: Houston and Miami. We've heard a lot about the electrical grid...
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Lower airfares, better on-time performance, fewer lost bags and fewer passengers being bumped from overbooked flights have all contributed to the overall better customer satisfaction ratings.
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"We're a bunch of tuna crammed into a can and it's miserable," said one traveler. Now, airlines hope they can get past the perception that they put profit over passenger comfort.
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United says the decision must be made before customers board the plane. Battered by a viral video nightmare, the airline says this is an initial step toward delivering "the best customer experience."
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Passengers on flights from the region coming into the U.S. and Britain cannot carry any devices larger than a smartphone. Laptops, tablets and cameras must all be placed in checked baggage.